Terms of Service

Last Updated: September 12, 2026

These Terms of Service (“Terms”) govern your access to and use of services provided by Rare Earth Inc., doing business as PilotLight (“PilotLight,” “we,” “us,” or “our”). By using the services provided by PilotLight (the “Service”), you agree to these Terms.

1. The Service

PilotLight provides services, information, notifications, reports, software, and related functionality to approved customers.

The Service is available by invitation only. PilotLight may determine, in its discretion, whether to offer or continue providing the Service to any customer.

We may modify, update, suspend, or discontinue features or functionality of the Service from time to time. We may also discontinue the Service, in whole or in part, upon reasonable notice to affected customers when practicable.

2. Customer Responsibilities

You agree to use the Service only for lawful business purposes and in accordance with these Terms and applicable law.

You may not:

• use the Service for unlawful, fraudulent, abusive, or harmful purposes;
• interfere with or disrupt the Service or systems used to provide it;
• attempt to gain unauthorized access to the Service or related systems;
• reverse engineer, decompile, or attempt to derive source code or non-public technology underlying the Service, except where such restrictions are prohibited by law;
• use the Service in a manner that infringes or violates the rights of PilotLight or any third party; or
• resell, sublicense, or provide the Service to third parties without our written permission.

You are responsible for your use of information made available through the Service and for ensuring that your use complies with applicable law and third-party rights.

3. Third-Party Information and Services

The Service may incorporate, rely upon, reference, or provide information originating from third-party sources or services.

PilotLight does not control third-party sources and cannot guarantee their continued availability, accessibility, accuracy, completeness, or reliability.

Third-party sources may change, restrict access, become unavailable, contain errors, or otherwise affect the information or functionality available through the Service.

PilotLight does not claim ownership of third-party information merely because that information is made available through the Service. Your use of third-party information remains subject to applicable law and any rights held by third parties.

4. Accuracy and Availability

The Service is provided as an informational and business tool.

We do not warrant that the Service or information provided through it will be complete, accurate, current, uninterrupted, error-free, or continuously available.

Information may be delayed, incomplete, incorrectly categorized, unavailable, or otherwise affected by circumstances outside PilotLight's control.

You are responsible for evaluating information provided through the Service before relying upon it or taking action based upon it.

5. Fees, Billing, Cancellation, and Taxes

PilotLight subscriptions are billed monthly and automatically renew each month until canceled.

By maintaining a paid subscription, you authorize PilotLight and its payment providers to charge the payment method associated with your subscription for the applicable monthly subscription fee and any taxes PilotLight is required to collect.

You may cancel your subscription at any time by contacting PilotLight, including by replying to a PilotLight notification email. Cancellation stops future renewal charges and will ordinarily take effect at the end of your current paid subscription period.

Payments already made are non-refundable and will not be prorated upon cancellation. PilotLight may, in its discretion, issue a full or partial refund or credit on a case-by-case basis. Any such refund or credit does not create an obligation to provide similar refunds or credits in the future.

PilotLight may change subscription fees upon reasonable advance notice. Any fee change will take effect no earlier than the next monthly renewal following the effective date stated in the notice.

6. Intellectual Property

The Service, including PilotLight's software, technology, designs, interfaces, documentation, branding, and other materials created by or for PilotLight, is owned by Rare Earth Inc. or its licensors and is protected by applicable intellectual-property laws.

Subject to these Terms and payment of applicable fees, PilotLight grants you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes.

No ownership rights in the Service are transferred to you.

Third-party information made available through the Service remains subject to the rights of its respective owners.

7. Customer Information

You retain ownership of information that you provide to PilotLight.

You grant PilotLight permission to use, process, store, and transmit such information as reasonably necessary to provide, maintain, support, secure, and administer the Service.

You represent that you have the rights and permissions necessary to provide such information to PilotLight and to authorize its use for these purposes.

Our handling of personal information is also governed by our Privacy Policy.

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL INFORMATION PROVIDED THROUGH THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

PILOTLIGHT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.

PILOTLIGHT DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION OR ERROR, OR THAT ANY INFORMATION PROVIDED THROUGH THE SERVICE WILL BE COMPLETE, ACCURATE, OR CURRENT.

Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RARE EARTH INC., PILOTLIGHT, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY, ANTICIPATED SAVINGS, USE, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF RARE EARTH INC. AND PILOTLIGHT ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply regardless of the legal theory upon which a claim is based, including contract, tort, negligence, strict liability, or otherwise.

Some jurisdictions do not permit certain limitations of liability, so these limitations apply only to the extent permitted by applicable law.

10. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Rare Earth Inc. and its officers, directors, employees, contractors, and agents from third-party claims, damages, liabilities, costs, and reasonable attorneys' fees arising from:

• your unlawful or unauthorized use of the Service;
• information you provide to PilotLight in violation of another person's rights;
• your infringement or violation of third-party rights in connection with your use of the Service; or
• your material violation of these Terms.

11. Suspension and Termination

PilotLight may suspend or terminate your access to the Service if you materially violate these Terms, fail to pay applicable fees, use the Service unlawfully or in a manner that creates material risk to PilotLight or others, or if continued provision of the Service becomes impracticable.

You may discontinue use of the Service at any time, subject to the applicable subscription and cancellation terms.

Upon termination, provisions that by their nature should survive will remain in effect, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and governing law.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice to affected customers when practicable.

Your continued use of the Service after updated Terms take effect constitutes acceptance of the revised Terms.

13. Governing Law and Venue

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles.

Any dispute arising out of or relating to these Terms or the Service will be brought in a state or federal court of competent jurisdiction located in Colorado, and you consent to the jurisdiction and venue of those courts, except where applicable law provides otherwise.

14. General

These Terms, together with the Privacy Policy and any applicable subscription information provided to you, constitute the agreement between you and Rare Earth Inc. concerning the Service.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Rare Earth Inc. may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or similar transaction.

15. Contact

If you have questions about the Service or these Terms, please reply to any PilotLight notification email.

Rare Earth Inc. d/b/a PilotLight